Private Service Professional
Melanie Ann Collins
I pride myself on the detailsno one ever has to notice.
Thirty years in private service to principals and their families. Seventeen aboard Gulfstream aircraft.
Scope of Service
What I take care of.
Principal Support
Complex and fluid calendar management, high volume request triage, correspondence and follow up, contact and relationship management, introductions, confidential document handling, personal procurement, gift and event logistics.
Household & Estate
Formal and informal service, wine and beverage programs, menu planning to principal preference and dietary requirement, vendor and contractor coordination, staff recruitment and training, provisioning, inventory, standards enforcement.
Travel & Private Aviation
Domestic and international itineraries across many legs, private aviation coordination, advance work, customs and immigration documentation, ground transportation and security liaison, hotel and residence preparation, charter coordination across private aircraft and yacht.
Safety, Risk & Discretion
Licensed protective training, threat awareness in transit and in residence, access control, emergency and medical response, confidentiality at NDA standard, sensitive financial and communications matters.
Experience
Thirty years in private service.
2024 to 2026
Executive Assistant
Buxton Haulage Inc.
Supported the principal and family across administration, household staff, travel, vendors, events, and projects. Managed a complex and fluid calendar, correspondence, and commitments, and coordinated with the family office on philanthropic, civic, technology, and personal matters, including real estate projects and sensitive financial and communications material.
2009 to 2024
Private Service Attendant
Contract engagements: executive, entertainment, and diplomatic principals
Five years exclusive to a nationally recognized media and entertainment executive, his family, and senior staff, on and off the aircraft. Managed itineraries across private aviation, ground, and yacht, with advance work, customs and immigration documentation, security liaison, and catering to principal preference and dietary requirement.
2002 to 2009
Private Cabin Attendant
American Express Financial Services, flight department, Gulfstream
Seven years of continuous private service to the chairman and chief executive of a Fortune 100 corporation, his family, and executive guests. Designed and delivered the contract flight attendant training program within Cabin Standards and Services, recruiting, training, and leading crew to a written standard.
1997 to 2002
Cabin Attendant
Continental Airlines, domestic and international
Career foundation in inflight safety and emergency and medical response.
Community
LYNC Community Organization
Newburgh, New York · 2018 to present
Pursued a personal dream to start a nonprofit and build a school for underserved youth who learn differently. Acquired a federal grant of $1.3 million and initiated the YouthBuild school inside the Highpoint campus. Recognized with a New York State Senate Commendation Award.
Credentials
Safety, formalized.
Licensed and trained for the proximity this work involves.
01
New York State Licensed Security Guard, active registration with the NYS Division of Licensing Services.
02
Executive Protection Training, Damon Finch Power Sessions, Newburgh, New York.
03
Firearms Safety Training, Damon Finch Power Sessions, Newburgh, New York.
04
CPR, First Aid, and First Responder Medical, current.
05
FlightSafety International trained.
06
ServSafe Food and Beverage Certified.
07
Valid United States passport. New York State driver's license, clean record. State and federal background checks completed.
Technology
Microsoft 365 and Google Workspace for calendar, correspondence, and document management. Daily use of AI tools including Claude, ChatGPT, Gemini, and Perplexity for research, drafting, itinerary building, and vendor comparison.
Availability
Live out or hybrid preferred, open to the schedule, travel, and location the right position requires. Available for an immediate start. References on request.
Let's Talk
If this resonates, I'd welcome the conversation.
"Genuine hospitality comes from noticing what is needed before it is asked. That is the standard I keep on every flight."
Melanie Ann Collins